Case study— The Fitzgerald Machine Company

Jun 21st, 2015
Studypool Tutor
Alabama State University
Price: $25 USD

Tutor description

a. What are the relevant facts of the case? 1. Don Bradish was recently hired to address problems with meeting scheduled delivery dates. 2. Don has not yet learned enough about the organization’s systems to make recommendations 3. The purchaser of a very large order asked that the scheduled shipment be delayed. 4. Don and his boss Jane agreed to the customer’s request, but because of the order’s size they had to secure the customer’s promise to pay on the time schedule originally contracted. 5. On the originally scheduled shipping date, Don found out that the order would not be ready to ship for at least one more week. 6. Jane actually sent the bill to the customer as agreed and asked Don to negotiate a storage fee in addition.

Word Count: 943
Showing Page: 1/5
Case study3The Fitzgerald Machine Companya. What are the relevant facts of the case? 1. Don Bradish was recently hired to address problems with meeting scheduled delivery dates.2. Don has not yet learned enough about the organizations systems to make recommendations3. The purchaser of a very large order asked that the scheduled shipment be delayed.4. Don and his boss Jane agreed to the customers request, but because of the orders size they had to secure the customers promise to pay on the time schedule originally contracted. 5. On the originally scheduled shipping date, Don found out that the order would not be ready to ship for at least one more week.6. Jane actually sent the bill to the customer as agreed and asked Don to negotiate a storage fee in addition.b. What Are the Ethical Issues?1. What are the companys responsibilities to a customer regarding payments for an order not yet completed?2. Does the company have the right to negotiate extra charges on an agreement already in place?3. On an individual level, should Don tell Jane that the order is at least one week late?c. Who Are the Primary Stakeholders?Don BradishJane FitzgeraldThe customer requesting the delayThe stockholders of the Fitzgerald MachineCompanyd. What Are the Possible Alternatives?1. Don could tell Jane about the delay immediately.2. Don could suggest that he talk with the customer and see what he can negotiate.3. Don could suggest that Jane issue a cr

Review from student

Studypool Student
" Very Satisfied. "
Ask your homework questions. Receive quality answers!

Type your question here (or upload an image)

1822 tutors are online

Brown University





1271 Tutors

California Institute of Technology




2131 Tutors

Carnegie Mellon University




982 Tutors

Columbia University





1256 Tutors

Dartmouth University





2113 Tutors

Emory University





2279 Tutors

Harvard University





599 Tutors

Massachusetts Institute of Technology



2319 Tutors

New York University





1645 Tutors

Notre Dam University





1911 Tutors

Oklahoma University





2122 Tutors

Pennsylvania State University





932 Tutors

Princeton University





1211 Tutors

Stanford University





983 Tutors

University of California





1282 Tutors

Oxford University





123 Tutors

Yale University





2325 Tutors