Sales and Distribution (SD) Case Study

Jun 21st, 2015
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Alabama State University
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Learning Objective Understand and perform an integrated order-to-cash cycle. Time 120 min Scenario In order to process a complete order-to-cash process you will take on different roles within the GBI company, e.g. sales agent, warehouse worker, accounting clerk. Overall, you will be working in the Sales and Distribution (SD), the Materials Management (MM) and the Financial Accounting (FI) departments. Employees involved David Lopez (East Rep. Miami) Maria Diaz (Sales Person 1) Matthias Dosch (Sales Person 2) Sandeep Das (Warehouse Supervisor) Sergey Petrov (Warehouse Employee) Stephanie Bernard (Billing Clerk) Jamie Shamblin (Cost Accountant)

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ProductSAP ERPG.B.I.Release 6.04LevelUndergraduateGraduateBeginnerFocusSales and DistributionAuthorsBret WagnerStefan WeidnerVersion2.11MOTIVATIONThe data entry requirements in the sales & distribution exercises (SD 1 through SD 8) were minimized because much of the data was stored in the SAP system. This stored data, known as master data, simplifies the processing of business transactions. In the sales order process, we used master data for customers, materials (the products we sold) and pricing to simplify the sales order process.In this case study, we will create the master data for a new customer. PREREQUISITESBefore you use this case study, you should be familiar with navigation in the SAP system.In order to successfully work through this case study, it is not necessary to have finished the SD exercises (SD 1 through SD 8). However, it is recommended.NOTESThis case study uses the Global Bike Inc. (G.B.I.) data set, which has exclusively been created for SAP UA global curricula.Create Customer QuotationTask Create a customer quotation.Time 10 minShort Description Use the SAP Easy Access Menu to create a customer quotation.Name (Position) David Lopez (East Rep. Miami)An inquiry presents the terms (price, delivery schedule) to a customer considering a purchase. A quotation is similar, except that it is a legally binding offer for delivering the requested product or services.The Bike Zone would like a f

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