A CASE STUDY OF INTERCONTINENTAL BANK PLC

Jun 21st, 2015
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Central State University
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Motivation is concerned with why people do what they do. It answers such questions as why do managers or workers got o work and do a good job. This tries to explain what motivates people to act the way they do, with primary focus on the work place. It is the primary task of the manager to create and maintain an environment in which employees can work efficiently to realize the objectives of the organization.

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[A CASE STUDY OF INTERCONTINENTAL BANK PLC]BYCHAPTER ONEINTRODUCTION1.1 BACKGROUND OF THE STUDYMotivation is concerned with why people do what they do. It answers such questions as why do managers or workers got o work and do a good job. This tries to explain what motivates people to act the way they do, with primary focus on the work place. It is the primary task of the manager to create and maintain an environment in which employees can work efficiently to realize the objectives of the organization.Employees differ not only in their ability to work but also in their will to do so (motivation). To motivate is to induce, persuade, stimulate, even compel, an employee to act in a manner which fulfills the objectives of an organization. The motivation of employees depends on the strength of their motives. Motives are needs, wants, drives, or impulses within the individual, and these determine human behaviour.Motivation then is the process of:v Arousing behaviour.v Sustaining behaviour in progress, andv Channeling behaviour into a specific course of action.Thus, motives (needs, desires) induce employees to act. Motivation, therefore, is the inner state that energies, channels, and sustains human behaviour.Since it has been established that all behaviour except involving responses are goals directed, manager can apply motivational theories of management in their attempt to direct the job behaviour of employees towards the goal of their establishment.1.2 ST

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