INFORMATION AND COMMUNICATION TECHNOLOGY AND COMPUTER HARDWARE SERVICING

Jun 21st, 2015
Studypool Tutor
Adams State College
Course: general
Price: $30 USD

Tutor description

Welcome to the competency-based learning material for the module: Installing Computer System and Networks. This module contains training materials and activities for you to accomplish. The unit of competency “Install Computer System and Networks”, contains the knowledge, skills and attitudes required for Computer Hardware Servicing NC Level II. You are required to go through a series of learning activities in order to complete each learning outcomes of the module. In each learning outcome, there are reference materials or instructional sheets for further reading to help you better understand the required activities. Follow the activities at your own pace and answer the self-check at the end of each learning outcome. If you have questions, please feel free to ask for the assistance of your trainer/facilitator.

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DEFINITION OF CRISISThe term crisis evokes a sense of threat, urgency, and destruction. Crisis suggests an unusual of overwhelmingly negative significance that carries a high level of risk, harm and opportunity for further loss. For organizations, crisis often conveys a fundamental threat to system stability and threats to high priority goals including image, legitimacy and profitability.TYPES OF CRISESNatural disastersNatural disasters are generally assumed to be beyond the control and responsibility of most organizations. It is including floods, earthquake, mud slides hurricanes and tornadoes.Example: The 2008 Sichuan Earthquake.Crises in public perceptionIt ranges from news stories depicting the organization negatively to destructive rumors appearing in e-mail, on web sites or by word of mouth. These perceptions may concern the nature of a product, the conduct and credibility of the management and the financial status of the organization, or its conduct with regard to specific issues such as use of animals in testing, treatment of women employees or others.Example: McDonalds Malaysia boycotting crisis.Product or Services CrisesNowadays, product failures is a surprisingly a common crisis. There are a few crisis can be related to product and services crisis.Product recallsProduct recalls is either undertaken voluntarily or mandated by regulatory agencies or the courts.Example: Johnson & Johnson experienced two recalls in 1982 and 1986 relating to the

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