A Case Study of ERP Implementation

Jun 21st, 2015
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University of Houston-Victoria
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Enterprise Resources Planning (ERP), Supply Chain Management (SCM), Material Requirements Planning (MRP), Application Implementation Methodology (AIM), Customer Relationship Management .

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A Case Study of ERP Implementation for Opto-Electronics Industry1Chan-Hsing Lo, 2Chih-Hung Tsai, and 1Rong-Kwei Li1 Department of Industrial Engineering and ManagementNational Chiao-Tung University, Hsinchu, Taiwan, ROC.2 Department of Industrial Engineering and ManagementTa-Hwa Institute of Technology, Hsin-Chu, Taiwan, ROCE-mail: ietch@thit.edu.twAbstractThe corporate competitive environment is being liberalized and globalized, therefore product life cycle is shortening. Markets are undertaking globalization and because of rapid changes in recent years, companies need to act more responsively to the market and customer demand as well as strengthen information exchange and communication systems in order to survive the highly competitive and speed-oriented industrial environment. In such a global competition era, ERP (Enterprise Resources Planning) has become the focus of corporate operation and management. The pricey ERP system does not only tackle information technology (IT) issues but also attempt to solve problems relatedtohumanresource,enterprise culture, and organizational restructuring and so on. Hence, successful implementation of appropriate ERP system can improve enterprise performance significantly. This study aims to help enterprises successfully implementERPsystembyproposing strategies and tactics to tackle the commonproblems encountered in implementing ERPsystem.

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