Jun 21st, 2015
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Alhambra Medical University
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A STUDY ON EFFECTIVENESS OF GRIEVANCE HANDLING MECHANISMSUMMER PROJECT REPORTSubmitted byR.GAYATHRIREGISTER NO: 27348310Under the guidance ofMrs.R.HEMALATHA, MBAFaculty, Department Of Management Studiesin partial fulfilment for the award of the degree ofMASTERS OF BUSINESS ADMINISTRATION DEPARTMENT OF MANAGEMENT STUDIESSRI MANAKULA VINAYAGAR ENGINNERING COLLEGEPONDICHERRY UNIVERSITYPUDUCHERRY, INDIASEPTEMBER 2007SRI MANAKULA VINAYAGAR ENGINEERING COLLEGE MADAGADIPET, PUDUCHERRYDEPARTMENT OF MANAGEMENT STUDIESBONAFIDE CERTIFICATE This is to certify that the project work entitled A STUDY ON EFFECTIVENES OF GRIEVANCE HANDLING MECHANISM is a bonafide work done by R.GAYATHRI [REGISTER NO: 27348310] in partial fulfilment of the requirement for the award of Master of Business Administration by Pondicherry University during the academic year 2007-2008.GUIDE HEAD OF THE DEPARTMENTSubmitted for Viva-voce Examination held on ________________________External Examiner1.2.ACKNOWLEDGEMENTIt gives us great ecstasy of pleasure to convey our deep and sincere thanks to our Principal Dr. V.S.K. Venkatachalapathy, for his kind support, which helped us to complete the project successfully.We have great pleasure in expressing our sincere gratitude and hearty thanks to our beloved Faculty, Mrs.R.Hemalatha, Department of Management Studies for consent

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