A SUMMER TRAINING REPORT ON “Customer Relationship Management”

Jun 21st, 2015
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American Graduate University
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This research plan calls for gathering secondary data and primary data. Secondary data consists of information that already exists somewhere, having been collected for another purpose. Whereas, primary data consists of original information for specific purpose at hand.

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A SUMMER TRAINING REPORT ON Customer Relationship ManagementSubmitted by: NITIN KUMAR SONIRoll No:0131PG057Post Graduate Diploma in Management (2013-2015)Organization: Project GuideThe Care Voice India Mr Ajay Tongar CERTIFICATE FROM INDUSTRYCERTIFICATE FROM FACULTY MENTORI, Nitin Kumar Soni Ebs id. 0131PG057 certify that the partial fulfilment of the requirements for (PGDM) entitled Customer Relationship Management The Care Voice India is done by me and it is an authentic work carried out by me in, Delhi.The period for which he was on training was for eight weeks. Nitin Kumar Soni Certified that the Project (PGDM) entitled Customer Relationship Management . The Care Voice India done by Nitin Kumar Soni Ebs id: 0131pg057 , is completed under my guidance.Prof. Manisha VijayranEra Business SchoolSector 9, DwarkaNew Delhi-110077ACKNOWLEDGEMENT I express my sincere gratitude to my company guide Mr Ajay Tongar, for his able guidance, continuous support and cooperation throughout my project, without which the present work would not have been possible.I would also like to thank my faculty member Prof. Manisha Vijayran

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