NONVERBAL INTERCULTURAL BUSINESS COMMUNICATION

Jun 22nd, 2015
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The adage “actions speak louder than words” underscores, in essence, the importance of non-verbal communication. In our global society, where intercultural situations occur often, non-verbal interaction is especially significant. People all over the world use non-verbal communication.

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NONVERBAL INTERCULTURAL BUSINESS COMMUNICATIONNon Verbal Intercultural CommunicationThe adage "actions speak louder than words" underscores, in essence, the importance of non-verbal communication. In our global society, where intercultural situations occur often, non-verbal interaction is especially significant. People all over the world use non-verbal communication. Its meaning varies across cultures, however, and what is acceptable in one culture may be taboo in another. All of these variations make misinterpretation a barrier in non-verbal communication. A social and cultural environment, rather than our genetic heritage, determines the non-verbal communication system that we use.1. DefinitionIn simple terms, "intercultural non-verbal communication" refers to all conscious or unconscious stimuli other than the spoken word between communicating parties. These non-verbal processes sometimes account for as much as 70 percent of communication. Because of cultural differences, the potential for misunderstanding and disagreement regarding non-verbal communication is great. Therefore, successful interaction in intercultural settings requires just as much understanding of non-verbal messages as the verbal ones.TypesNon-verbal communication is made up of four main categories: kinesics, proxemics, paralanguage and chronemics.Kinesics, or body language, refers to the body movements in communication, such as facial expressions, eye contact, hand gestures and touch.Proxemics re

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