The Power of Habit - Why We Do What We Do in Life and Business
Charles Duhigg

by

Nina Calhoun

Chapter 6
Summary

The first part of this section concentrates on the relationship between the physicians, and the nurses in Rhode Island Hospital. Both the nurses, and the physicians had a bad working relationship, and this is the reason the eighty-six-year-old man was operated on the wrong side of the head. The second part of the chapter covers the contributions brought forth by the book; An Evolutionary Theory of Economic Change that was first published in the year 1982. The book provided profound insights into the importance of organizational organization. The book affirms that companies are not families but they are battlefields in a civil war (Duhigg, 2012). In the third section, the excerpt examines the case of Phillip Brickell who spotted a burning tissue but never saw it essential to report the case soon after putting out the fire. Furthermore, the excerpt covers the frequent mistakes which were recorded in Rhode Island Hospital soon after the wrongful operation on the elderly man.

Analysis

From the assessment of all the events, it is vital to have in place a solid organizational structure which can ensure that the activities are handled as expected. For the case of Rhode Island hospital, the organizational structure can ensure that there is a harmonious relationship which is nurtured between the physicians, and the nurses. This can be achieved by pushing for mutual respect from both parties, and it would aid in enhancing the performance of the institution. On the other hand, the book of Evolutionary economics identifies that lack of proper organization management is the core reason why there are instances of conflicts in the workplace. Considering the case of Brickell, he fails to follow the organizational protocol, and thus he is not in a position to prevent future accidents. Therefore, the excerpt aims to ascertain that organizational structuring is important for the success of the firm to be guaranteed.

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